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Mercy Corps

Data aggregation and analysis

Website development

Project details

Target skills

  • Analytics
  • Database administration
  • Networking administration
  • Data visualization

Project need

The pro bono consultants will provide the following deliverables:
1. Aggregation over time of WiFi users that connect to the service in one location and then reconnect in another. This would include locations, distance travelled, etc.
2. Specific, monthly breakdown of internet usage (aggregated overall). For example, use of Skype calls (over time, by age/gender, location etc). Additionally, it would be helpful to see the number of users for certain platforms of our other programming. (Users going to Refugee.Info Facebook, or the website/blog).
3. Sex/Age Disaggregation as possible with total users and new users.
4. Determine the difference between new users vs users that ping the splash page, but don’t connect vs unique clients per month. This will help us determine our real beneficiary count.
5. Evidence to answer the following questions:
o How does bandwidth impact usage patterns
o Are trends in bandwidth and usage linear?
Since 2015, Mercy Corps has been addressing connectivity and information challenges for refugees. Mercy Corps, in partnership with the International Rescue Committee, rolled out the Refugee.Info website, mobile app, blog and Facebook page, which provides vetted, reliable, hyperlocal information services in Greece and the Balkans. Mercy Corps, in partnership with NetHope, has taken the lead among non-governmental organizations (NGOs) to provide Wi-Fi connectivity, both along the migration routes and in refugee settlements in Greece and Serbia. To date, Mercy Corps has directly supported and maintained over 40 WiFi hotspots in Greece and the Balkans. Through Mercy Corps’ Refugee.Info activities, over 600,000 refugees have been impacted with information dissemination and connectivity services.

In order to better analyze our users’ behavior and needs, while continually protecting their individual behavior, we would like to find and aggregate data on a deeper level than our access to the Meraki Dashboards can currently provide. We would like to pull data regarding app use on the wifi, gender and age breakdown of users, new unique users over time periods, and additional information detailed below. This information, aggregated, will support research we are conducting regarding the possible relationship between access to Wifi and refugee well-being. We intend to analyze types of users, disaggregating by gender and age, internet behaviors, and user loyalty or returning connections over different locations. This aggregation will be used for quantitative support of theories around access to WiFi and refugee well-being that will ultimately be published in a white paper. Through this evidence combined with data gathered on the ground, we hope to identify correlations between WiFi access and improved well-being. By understanding more deeply the online patterns of our users, we can combine the information with additional data around service accessed, camp data, etc to determine trends of WiFi usage in line with other events.

Organization's mission

Alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.

Step 1: Apply

Send the below info, and if interested, the nonprofit will select a time for a phone interview. You'll get a confirmation with everything you need to know.

More questions? Check out our FAQ

Step 2: Interview

You'll have a 30 minute call to discuss the scope and deliverables of the project directly with Mercy Corps, and for them to confirm you're a good fit.

Step 3: Start

Once accepted, you'll be able to get right to work. We will check in with you periodically to make sure you have everything you need.